Privacy Policy

The information we handle depends on how you interact with Boomerang Casino and the services you use. Some information is provided directly by you, while other information may be collected automatically when you use the website. We only seek information that is reasonably relevant to operating an online casino service, meeting our obligations and supporting a secure player experience.

Account and identity information

When you register or manage an account, we may handle details such as your name, date of birth, contact details, username, account preferences and information associated with your player profile. We may also handle information needed to confirm that an account belongs to the person using it and that the person is eligible to use the service.

Verification and compliance information

To help prevent fraud, underage gambling, account misuse, money laundering and other unlawful activity, we may request identity or address verification documents. These may include copies or details from identity documents and information used to assess the authenticity of an account or transaction. Verification information is handled for security, compliance and risk-management purposes.

Payments and transactions

We may handle payment-related information, deposits, withdrawals, wagers, account balances, transaction history and records of interactions with our services. Payment details may be processed through payment providers or other service providers. We do not use payment information for purposes unrelated to providing, securing or administering the relevant service unless permitted or required.

Device, usage and cookie information

When you visit the website, we may receive technical information such as your IP address, browser type, operating system, device identifiers, approximate location, pages viewed, session information and general interaction data. We may also use cookies and similar technologies to remember preferences, maintain sessions, improve functionality, understand website use and support security.

Personal information may be used for the following purposes. The exact information used will depend on the service, the circumstances and the requirements that apply.

• Creating, maintaining and administering your player account.
• Processing deposits, withdrawals and other account transactions.
• Providing casino services, account features and customer support.
• Confirming identity, age, eligibility and ownership of an account.
• Conducting security, anti-fraud, risk and responsible gambling checks.
• Detecting, preventing and investigating suspicious, unlawful or unauthorised activity.
• Communicating with you about your account, service updates, security matters and requests.
• Personalising or improving website content, functionality and user experience.
• Sending marketing communications where permitted and where you have provided the required consent or otherwise allowed us to do so.
• Keeping records and meeting applicable legal, regulatory, accounting and compliance obligations.
• Establishing, exercising or defending legal rights and protecting the rights, property and safety of players, the website and others.

We do not treat marketing as a condition of opening or using an account. You can withdraw consent to marketing at any time by contacting support@boomerangcasino.wtf or by using an unsubscribe option included in a marketing message where one is available. Service messages that are necessary for account administration, security, transactions or compliance may still be sent.

Sharing information

Information may be shared where reasonably necessary with service providers that help operate the website and casino services. These may include payment processors, identity and verification providers, fraud-prevention services, technology and hosting providers, customer support services and professional advisers. Such providers should only handle information for relevant business, security, compliance or support purposes.

Information may also be disclosed where required or permitted by law, in response to a valid legal request, to protect the security of the service, or in connection with preventing fraud and other unlawful conduct. We do not sell personal information as a general business practice.

Cookies

Cookies are small text files or similar technologies stored on your device. Some are necessary for the website to function, including maintaining a secure session and remembering choices. Other cookies may help us understand website use, improve performance or support relevant communications. You can manage, block or delete cookies through your browser settings. If you disable certain cookies, some website features may not work as intended.

Security

We use reasonable administrative, technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, authentication processes, monitoring, secure systems and procedures for handling sensitive information. No website, online account or electronic transmission can be guaranteed to be completely secure, so you should also protect your login details and contact us promptly if you suspect unauthorised account activity.

Retention

We keep information only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and compliance records must be kept for a period required by law even after an account is closed. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of in accordance with applicable requirements.

Transfers and third parties

Some providers supporting the website may process information in locations outside Australia. Where information is handled by a third party or across borders, appropriate steps are taken to support secure handling and to ensure that the information is used for relevant purposes. Third-party websites, payment services and linked platforms may have their own privacy policies, which should be reviewed before you use them.

Depending on your circumstances and the requirements that apply, you may have rights in relation to personal information held about you. These rights may include asking for access to your information, requesting correction of inaccurate or incomplete information, asking for deletion of information that is no longer needed, and withdrawing consent to marketing. A request to delete information may not be accepted where we are required or permitted to retain records for legal, security, compliance or other legitimate purposes.

To exercise your data rights or ask a privacy question, contact support@boomerangcasino.wtf. Please describe your request clearly and provide enough information for us to locate the relevant account or records. We may need to verify your identity before providing information or making changes. This helps protect personal information from unauthorised access and prevents requests being made by someone else.

1. Access: ask for a copy of personal information we hold about you, subject to applicable exceptions and verification requirements.
2. Correction: tell us which information is inaccurate, incomplete or out of date and provide the correct details where appropriate.
3. Deletion: ask us to delete personal information that is no longer required, noting that some records may need to be retained for a period required by law.
4. Marketing consent: withdraw consent to promotional communications by contacting support@boomerangcasino.wtf or using an available unsubscribe function.

We aim to respond to privacy requests within a reasonable timeframe. The time needed may depend on the nature of the request, the information involved and any verification or legal checks required. If you are not satisfied with how a request has been handled, you may contact us again with further details or seek independent privacy guidance through the relevant Australian channels.

Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, privacy practices or applicable requirements. The updated version will be made available on this page, and the effective information will apply from the date it is published unless stated otherwise. We encourage you to review this page periodically so you remain informed about how Boomerang Casino handles personal information.