Responsible Gaming

Online gambling involves risk, and there is no guaranteed way to win. Casino games are designed for entertainment rather than as a source of income. Every wager can result in a loss, and previous results do not predict future outcomes. A winning streak does not make a future win more likely, and a losing streak does not mean that a win is due.

Before you play, decide how much time and money you can comfortably spend. Treat that amount as the cost of entertainment. Only gamble with money that is available after essential expenses, such as rent, bills, food, transport and other commitments, have been covered. Never use borrowed money, credit intended for necessities or funds set aside for important expenses to gamble.

• Set a spending limit before starting a session and avoid increasing it while playing.
• Set a time limit and stop when the time is over.
• Take regular breaks away from the screen.
• Keep gambling separate from financial priorities and household budgets.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Do not chase losses by increasing stakes or continuing to play for longer.
• Remember that gambling is not a reliable way to earn money or recover debts.

It can also help to keep a personal record of deposits, wagers, wins, losses and the amount of time spent playing. Reviewing this information may give you a clearer view of your gambling habits than relying on how a session felt at the time.

Responsible gambling tools are designed to help you manage your activity. Depending on the features available on your account, you may be able to set or request deposit limits, wagering limits, loss limits, session reminders, time-outs or account closure. These tools should be used before gambling becomes difficult to control.

Set limits before you play

Choose limits that reflect what you can genuinely afford to lose. A limit should not be treated as a target or an amount that must be used. If you reach your limit, stop playing rather than attempting to change it so that you can continue. Consider setting both financial and time limits, as long sessions can make it harder to make careful decisions.

Take a break when you need one

A temporary time-out can create space away from gambling and help you review your habits. If you feel unable to stop, are gambling more often than intended or are experiencing stress because of gambling, consider taking a longer break or closing your account. Account closure should be treated as a practical step to protect your wellbeing, not as a failure.

Protect your account

Keep your account details private and do not allow another person to use your account. Use appropriate security settings and monitor account activity. Do not gamble on behalf of someone else, and do not allow a person who may be vulnerable to gambling harm to access your account or devices.

If you want to apply a limit, request a break or close your account, use the responsible gambling or account support options available on the website. Requests may be subject to applicable procedures and legal requirements. If you have difficulty using a control, contact customer support through the available website channels.

Gambling harm can develop gradually, and it may affect anyone. Warning signs are not limited to large financial losses. The important question is whether gambling is causing concern, conflict or difficulty in your life. You may wish to pause and seek support if you notice any of the following:

• Spending more time or money gambling than you planned.
• Trying to win back money after a loss.
• Increasing your bets to achieve the same excitement.
• Feeling restless, irritable or anxious when you cannot gamble.
• Hiding or minimising your gambling from family, friends or colleagues.
• Borrowing money, selling possessions or missing bills because of gambling.
• Using gambling to escape stress, sadness, loneliness or other problems.
• Arguments or relationship difficulties connected with gambling.
• Reduced performance at work, study or home.
• Feeling guilty, hopeless or distressed after gambling.
• Making repeated promises to stop or cut down but being unable to do so.

If any of these signs apply to you, stop gambling and speak with someone you trust. You can also seek confidential help from an independent gambling support service available in Australia. These services can provide information, counselling and practical guidance for people who gamble, as well as family members and friends. You do not need to wait until a problem becomes severe before asking for help.

If gambling has contributed to financial stress, consider contacting a qualified financial counsellor. Avoid trying to solve gambling-related debt by gambling again. If you feel overwhelmed, unsafe or at risk of harming yourself, contact emergency services or an appropriate crisis support service in Australia immediately.

Boomerang Casino aims to provide clear information about gambling risks and the controls available to players. We encourage responsible choices and may use account checks, activity monitoring or other safeguards where appropriate and permitted. These measures are intended to support safer gambling and do not remove the personal responsibility to decide whether gambling is suitable for you.

Players must provide accurate information when required, maintain the security of their account and comply with the applicable terms and legal requirements. Gambling is only for people who meet the applicable minimum age and eligibility requirements. Do not gamble if you are under the legal age, located somewhere gambling is not permitted, or using an account that belongs to another person.

If someone close to you is affected

You may notice changes before the person gambling recognises them. Approach the subject calmly and choose a private time to talk. Focus on the effect of gambling rather than blame, listen to their concerns and encourage independent support. You can also seek advice for yourself, set appropriate financial boundaries and avoid covering gambling losses if doing so may allow harmful behaviour to continue.

Responsible gambling is an ongoing process. Review your limits regularly, notice changes in your mood and spending, and take action early if gambling becomes less enjoyable or harder to control. For further information about account controls or responsible gambling options, use the support and account tools available through Boomerang Casino.